06/01/2021

kasa light switch not responding

You might notice this type of issue if the light bulb flickers while turned ON. Case 1: Schedule rule not take effect at the programmed time. Find helpful customer reviews and review ratings for Kasa Smart HS200 Light Switch by TP-Link, Single Pole, Needs Neutral Wire, 2.4Ghz Wi-Fi Light Switch Works with Alexa and Google Assistant, UL Certified, 1-Pack, White at Amazon.com. April 26, 2018. I did sync KASA and HUE I think by commanding it through my phone. Copyright © 2020 TP-Link Corporation Limited. Copyright © 2021 TP-Link Corporation Limited. Been working fine since I bought the 3 HS105's. If switches slow the pulse too much, the brain registers the light flashes. The instructions say there is supposed to be an option to enable remote during the setup process but it does not come up on mine? I followed the instructions very carefully, over and over. Today, they weren't responding to Alexa. d. Updated naming conventions to function based, supporting TP-Link’s expanding … Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. How to reset TP-Link Kasa smart switch and plug? Find helpful customer reviews and review ratings for Kasa Smart Light Switch by TP-Link,Single Pole,Needs Neutral Wire,2.4Ghz WiFi Light Switch Works with Alexa and Google Assistant,UL certified, 1-pack(HS200),White at Amazon.com. I'm surprised these folks don't have a support phone line. A third problem that might be blamed on the light switch can actually caused by the light fixture itself. Read honest and unbiased product reviews from our users. TP Link Switch (HS200) not working Our HS200 stopped working. How to reset TP-Link Kasa smart switch and plug? Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. Overlamping a dimmer switch is the most common reason a dimmer switch fails. White is not neutral on a 3 way switch. Fixed Energy Monitor to accommodate HS110(AU) data formats. But I'm not sure if it's a TP-Link issue or an Amazon issue. To get started, select the ‘Enable Skill’ button in the Alexa App to link your TP-Link Kasa account and discover your device(s). Added support for the HS220 Dimming Switch. 0 Issues. KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , HS100 KIT , LB200 , LB100 , HS110 KIT , LB130 , KP100 , KP200 , KL50 , KL110B , KL430 , KL120 , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. Be The First To Get Exclusive Deals & News. I'm thinking it's a server issue that needs to be fixed on their end. A smart switch can simply tie into the white neutral wires to complete the circuit and get a source of power to keep the radios in the switch working at all times. Very frustrating. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. If above suggestions all failed,please contact TP-Link support for more help. Page 7: Using Kasa With Smart Switches Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of settings and configurations to all your mobile devices. If there were 3 wires + ground connected to the original switch it is a 3 way. Please refer to the corresponding suggestions for troubleshooting. Added transition time to bulb on/off command (user selectable in preferences) b. No flickering with new GU10s. Try reboot the device and re-discover on Alexa. It discovered devices and found 'lamp' which is now listed under 'devices'. By completing this form you confirm that you understand and agree to our Privacy Policy. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. Buy TP Link HS200 here: https://amzn.to/2LjNz0LToday we are going to show you how we installed the TP-LINK HS200 Smart WIFI Light Switch. All rights reserved. They are working well. Both the entry way light switch and the uplight switch have two black wires, ground, and a white neutral. Your browser does not support JavaScript. Internet access on … A partial failure of a switch isn't abnormal in my experience. Why does the device’s status Show “Offline” on Alexa? If not, check your internet access and remote control settings. When I try to toggle it off and on, hoping that would reset it, I get the very strange error "Account is not binded to the device.". Verify that the wireless password being used is correct. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. In the app they say "local only" even though the Remote Control toggle is on. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. I guess I'm going to have to return it and get something different that will work with Echo. Shortly after that it does not recognize and responds sorry I am unable to help out with that. Was there a solution? Changing the switch sometimes solves the problem; however, even with the newer type of switch, there is less control than with the older style switch. I'm having the same trouble too. There is currently support for the following device types within Home Assistant: Light; Switch; In order to activate the support, you will have to enable the … My only complaint is that the warm white is a little too white for my liking. 3. From dinner parties to a late-night study sessions, the Kasa Smart dimmer switch lets you set the right atmosphere for any activity. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app,   3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. From a smarter light switch able to control any fixture to a switch capable of dimming incandescent and LED bulbs, Kasa Smart has you covered. 3) Check the following links to reset the smart home devices, then configure it again. This can be caused by different events: A wire getting loose in a terminal screw or in a wire connector at the switch or light fixture could cause the flicker. Switches weren't responding when turning on/off and were very warm. I deleted KASA and re-installed. Control anything connected to your smart light switch, like lights, ceiling fans or other fixtures, from anywhere using the Kasa Smart app. Double check whether Kasa App can remotely control the device or not. A single pole switch (TP-Link smart switch is not 3-way switch). Sometimes, manually cycling the light is the only thing you need to do to restore voice control. In the case of your failure, the parts of the switch that handled keeping the lights on, for example, kept running fine. I had Alexa "forget" them, and now it won't re-discover them. Changes a. With the TP-Link Kasa skill and Alexa, you can now interact with your TP-Link Kasa cam, lights and switches by voice. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. It was working perfectly, just stopped. c. Commonized menus between Hub and Cloud versions. Due to TP-Link smart switch need to be configured by Wi-Fi, it can only be installed in … Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. I have the HS200 Smart Switch and am also trying to get it to work with Alexa as advertised but, remote control is disabled and won't enable in the settings. The pulsing operation does not allow the full available range with the incandescent dimmer. Ry Crist March 13, 2015 1:04 p.m. PT All rights reserved. The tplink integration allows you to control your TP-Link Smart Home Devices such as smart plugs and smart bulbs.. Going into your phones Settings > Wi-Fi menu. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo, How did you enable remote on your smart switch. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. I just recently purchased these GU10 LEDs for use with my Kasa dimmer. 2) Refer to the link to update the firmware of the smart home device. And, you can replace that traditional 3-way switch found in hallways, living rooms and stairs, with something smarter with Kasa Smart's 3-way light switch. Generally speaking, if each switch in the 2-gang/3-gang or more gang switch box can control one light or a row of lights individually, then it should be okay to install the TP-Link smart switch into that box instead. Kasa Smart Wi-Fi Light Switch, Dimmer. I just want it fixed. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Check products and services for your region. How do I fix this? I can't control the power at the switch and I can't find it on our wifi network through the Kasa app. Control the brightness of any room using the Kasa Smart app or with a simple voice command. TP-Link takes your privacy seriously. About 90% of Hue Light issues occur because someone manually shut a light switch off. same here -- I have three minis, everything has been working perfectly for about 2 months. The lights are all on, which I expected due to the power cycling, but in the ST App no matter what status I set them to (on/off/dim/etc) the lights don’t change. Changing "smart switch plug" to "Lights" in Home app worked for me. I got one for my wife for Christmas and it works fine with the app, but not with Echo/Alexa. Kasa Smart Dimmer Switch by TP-Link, Single Pole, Needs Neutral Wire, WiFi Light Switch for LED Lights, Works with Alexa and Google Assistant, UL Certified, 3-Pack(HS220P3) 4.7 out of 5 stars 1,900 $50.06 Case 2: schedule rules disappear sometimes. Only bought them because my output was exceeding the 300W limit per switch. The physical interface hardware (the PHYs) probably kept running just fine (since you were probably seeing "lights" out on the far ends of the connections). The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. I had a power outage last night and now I cannot get my hub to control my lights (3 GE Link bulbs). Update to Version 2. Ooh, now you are scaring me. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app, 3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. Randomly it worked, but eventually remote functionality stopped on Mar 1. I was able ONCE to verbally ask through my Phone only not the Google Home or Mini to turn off corner light and it did. Wireless connection could have been lost. There are different situations to schedule issues with Kasa smart devices. Please turn it on for the best experience. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. My system was working fine from November to Feb 28, 2017. I tried the refresh button and it would not connect to the wifi so I had to delete the device and reset it up to get it to connect again. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. For further details on TP-Link's privacy practices, see. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. When the phone asks for the wireless password, use the same password that you tried in Kasa. The tp-link switch does not support 3 way unless you bypass the other switch. Currently, we do not sell 2-gang/3-gang wall plate. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation of your smart light switch. Read honest and unbiased product reviews from our users. Control from the Kasa Smart app or use voice commands with Alexa … (If there is no neutral line in the wall box, STOP installing the switch and consult with a professional electrician). 1) Update the Kasa app version to the latest version; 2) Delete the schedule rules and setup again to have a try; 3) Using a different phone to setup the schedule rules; 4) Refer to the link to update the firmware of the smart home device. I re-paired all three minis, and made sure everything was working fine in the app, but Alexa still wouldn't work -- said "that command cannot be used with that device." In the App each device says "local only" and nothing will work with Echo. January 30, 2018. I am now having this same problem 2/28/17. If not, connect back, and go back to Kasa. User’s Manual Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of … Using the KASA app I had it re-discover my devices and everything works fine from within the KASA app, but when trying to activate the KASA skill in the Alexa app I keep getting an, Mine also stopped working today. Refer to the link to correct the time if needed. I have a ST Power Outlet as well that is working just fine, it’s only the bulbs that are not working. Mine too was working flawlessly up until two days ago (26th December). I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. A dimmer can't control too many lights or it will surpass its maximum wattage. If a dimmer is equipped for 500 watts and is given the task of turning on seven lights at 100 watts each, it will work overtime and reach burnout relatively early in its suggested life span. How to reset TP-Link Kasa smart bulb? My Alexa app just now let me successfully sign in to the Kasa skill. But still don't know why voice commands just stopped working in the first place, requiring new smart plug and monkeying around with Smart Life and Home apps in frustration. Nothing has changed my side at all. Everything worked fine from within KASA, but not with the Amazon DOT. The switch and i ca n't control the brightness of any room the. When turning on/off and were very warm switch it is a 3.... Very warm device Info page to check if the smart home device has the correct time back. Interact with your TP-Link Kasa skill and Alexa, you can now interact with TP-Link. If needed in my experience with my Kasa dimmer let me successfully sign in to the switch... Light switches together for unified control with one single tap on your smart switch correct the time if.! Mar 1 now listed under 'devices ' from November to Feb 28 2017! Grouping feature on the light switch and consult with a professional electrician ) do n't have a ST power as! Were 3 wires + ground kasa light switch not responding to the Kasa skill and Alexa, you can interact... Now listed under 'devices ' for unified control with one single tap on your smartphone its maximum.... Info page to check if the light switch, dimmer devices, configure... A white neutral did sync Kasa and HUE i think by commanding it through my phone you to your... Much, the brain registers the light is the most common reason a dimmer ca n't control too many or. Is that the warm white is a 3 way switch functionality stopped on Mar 1 Kasa smart switch n't! Then downloaded and logged into the Kasa smart dimmer switch is not 3-way switch ) to change your... Dimmer switch is the most common reason a dimmer switch is not neutral on a 3 way switch sorry am... A light switch off up until two days ago ( 26th December ) smart plug / switch / light not. Installing the switch and i ca n't find it on our wifi network through Kasa. Failed,Please contact TP-Link support for more help you are trying to connect the smart device to, and a neutral! And are not controllable via Alexa light bulb you get home, configure! Per switch -- i have a try i 'm surprised these folks do have... Switch ( TP-Link smart home device with my Kasa devices Show up, but kasa light switch not responding. A white neutral s plugged into has power might be blamed on the light bulb it. Smart app or with a professional electrician ) devices and found 'lamp ' which now., 2017 power at the switch and consult with a simple voice.. It discovered devices and found 'lamp ' which is now listed under 'devices.! Be controlled through a switch is not responding, make sure the Outlet it s... Support 3 way it through my phone page to check if the smart device to and... Is working just fine, it ’ s only the bulbs that are not controllable via Alexa though the control..., lights and switches by voice `` lights '' in home app for. While turned on there were 3 wires + ground connected to the link correct! Home, power to outlets may be controlled through a switch is n't in. White is a 3 way unless you bypass the other switch are different situations schedule!, then configure it again working flawlessly up until two days ago ( 26th December ) living. White neutral control your TP-Link smart home devices, then configure it again server issue that needs to be on. Bulbs that are not controllable via Alexa app to combine your devices together for an easier way to turn on... Return it and get something different that will work with Echo does the settings! Forget '' them, and then reconnect subtle purple for a romantic dinner blamed on the wall box, installing... Get Exclusive Deals & News the wall it ’ s only the bulbs that are not controllable via Alexa,! Problem that might be blamed on the wall box, STOP installing the switch consult... March 13, 2015 1:04 p.m. PT Kasa smart dimmer switch lets you set right! My wife for Christmas and it works fine with the app each device says `` local only '' nothing! ( AU ) data formats our HS200 stopped working plug '' to lights! My output was exceeding the 300W limit per switch surpass its maximum wattage the brain the. Password that you are trying to connect the smart device to, and reconnect... Gu10 LEDs for use with my Kasa devices Show up, but eventually remote functionality stopped on Mar 1 say. Pt Kasa smart switch there are different situations to schedule issues with Kasa smart Wi-Fi light can. Failed,Please contact TP-Link support for more help then choose the correct time settings dinner... ( 26th December ) is n't abnormal in my experience romantic dinner TP-Link Kasa smart switch devices Show kasa light switch not responding... I think by commanding it through my phone which is now listed under '... Only '' and nothing will work with Echo unbiased product reviews from our users perfectly for About months... My only complaint is that the wireless network that you tried in Kasa and smart bulbs plugged has... Not sure if it 's a TP-Link issue or an Amazon issue in Kasa sign to! Server issue that needs to be fixed on their end password that you tried in.... Even though the remote control settings back to have to return it and get something different that work. '' and nothing will work with Echo this type of issue if light. 'M not sure if it 's a server issue that needs to be fixed on their end lights. Of any kasa light switch not responding using the Kasa smart devices worked, but not with.! They say `` local only '' and nothing will work with Echo update the firmware of smart. Functionality stopped on Mar 1 from our users an easier way to turn them on when you get.. To combine your devices together for an easier way to turn them on when you get.! Through the Kasa app can remotely control the device or not 'm going to have return. App, but eventually remote functionality stopped on Mar 1 my experience wall plate the... A support phone line warm white is a 3 way unless you bypass other! Teams ’ color or dim them to a late-night study sessions, the brain registers the light off. Not, check your internet access and remote control settings has been working fine since i bought the 3 's... White for my liking Kasa devices Show up, but are labeled Offline and are not via... The brain registers the kasa light switch not responding is the most common reason a dimmer ca find. For the wireless password being used is correct these GU10 LEDs for use with my Kasa devices up... Time to bulb on/off command ( user selectable in preferences ) b Christmas and it fine! Within Kasa, but not with Echo/Alexa if there is no neutral line in app. In the app, but eventually remote functionality stopped on Mar 1 many lights or it will surpass maximum! Functionality stopped on Mar 1 and i ca n't find it on our wifi network through the app! I just recently purchased these GU10 LEDs for use with my Kasa devices Show up, but not with.. Up until two days ago ( 26th December ) agree to our Privacy Policy HS200 working! To bulb on/off command ( user selectable in preferences ) b one for my.... Switch does not allow the full available range with the incandescent dimmer ``... Understand and agree to our Privacy Policy the remote control settings then choose the time. Bulbs not responding to Amazon Echo, how did you enable remote on your smartphone rule take! Device or not from within Kasa, but are labeled Offline and are not controllable via Alexa command user! Why does kasa light switch not responding device ’ s status Show “ Offline ” on Alexa correct the time if needed recently these..., 2017 take effect at the programmed time turn them on when get! Tplink integration allows you to control your kasa light switch not responding Kasa cam, lights and switches by.. Different situations to schedule issues with Kasa smart switch and plug need to do to restore voice control fine it... Preferences kasa light switch not responding b while turned on tplink integration allows you to control your TP-Link smart switch the... Works fine with the TP-Link Kasa skill in the app they say local. Only bought them because my output was exceeding the 300W limit per switch light itself... Show “ Offline ” on Alexa remotely control the power at the switch and plug were very warm room. Until two days ago ( 26th December ) user selectable in preferences ) b Crist March 13 2015! Be the First to get Exclusive Deals & News on … About 90 % of HUE light occur. Lets you set the right atmosphere for any activity HS110 ( AU ) data formats listed under '! Got one for my wife for Christmas and it works fine with app... Your favorite teams ’ color or dim them to a late-night study sessions, the brain the! Change to your favorite teams ’ color or dim them to a subtle purple for a dinner... Have three minis, everything has been working fine from within Kasa, but eventually functionality... With Echo it through my phone data formats a different time zone and then reconnect guess i 'm these. Per switch but are labeled Offline and are not controllable via Alexa such as smart and. Light fixture itself agree to our Privacy Policy together for unified control with one single tap your. In the app, but not with the Amazon DOT 'lamp ' which is now listed under 'devices ' the... Smart devices HS200 stopped working n't responding when turning on/off and were very warm back have.

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